A handbook is most useful when it answers the questions people actually ask about working together.
What to look for
- 01
Make responsibilities and working practices discoverable.
- 02
Use concrete language tied to actual operations.
- 03
Identify the owner of a policy and the path for changing it.
Keep in mind
Company policies are contextual. Do not transplant employment terms or benefits without checking local requirements and your own commitments.
Try this next
Collect five repeated new-hire questions. Write answers with an owner and the place the answer will be maintained.
Get the handbooks templateNotes and exercises by Awesome CTO. The original work belongs to 37signals.
