Ask for an account of the situation and help the owner reason through it before assuming you must become the owner.
What to look for
- 01
Clarify the agreement and the observed gap.
- 02
Use open questions to understand what happened.
- 03
Set proportionate boundaries that protect the work and the team.
Keep in mind
The “accountability dial” is a coaching model rather than a mandatory performance process. Serious personnel issues require the organization’s appropriate process.
Try this next
Prepare one delayed-work conversation with the original agreement, facts, questions, support available, and the next explicit commitment.
Get the people management templateNotes and exercises by Awesome CTO. The original work belongs to Dave Bailey.
