What to look for
- 01
Separate disagreement with an idea from assumptions about the person proposing it.
- 02
Managers have a role in preserving context and protecting people when decisions are challenged elsewhere.
Keep in mind
Communication techniques work within organizational power dynamics. A transcript is available on the conference publisher’s page.
Try this next
Revisit one disagreement and write the strongest reasonable version of the other person’s concern before responding.
Get the people management templateNotes and exercises by Awesome CTO. The original work belongs to Denise Yu.
