A metric is useful when it informs a decision. The board, finance, and a team improving its workflow may need different views.
What to look for
- 01
Separate planning, operations, improvement, and the story of engineering impact.
- 02
Match the measure to the audience’s actual responsibility.
- 03
Start with a small set and improve it instead of waiting for a perfect dashboard.
Keep in mind
Some examples are rough proxies. Do not turn measures of a system into rankings of individual engineers.
Try this next
For every metric in your current report, write the decision it supports, its owner, and what action a change would trigger.
Get the planning & delivery templateNotes and exercises by Awesome CTO. The original work belongs to Will Larson.