Our reading notes

Mandate Levels

A language for discussing whether a team controls a task, solution, problem, or broader business goal.

The idea to take with you

“Empowerment” becomes more useful when you name the decisions a team can actually make.

What to look for

  1. 01

    Discuss mandates using specific examples of work.

  2. 02

    Recognize that responsibilities overlap and vary by initiative.

  3. 03

    Avoid attaching outcome goals to a team that cannot influence the underlying decisions.

Keep in mind

The author explicitly warns that this is not a maturity model or a way to grade teams.

Put it to work

Try this next

Compare two recent initiatives: what was fixed, what was negotiable, and who could change the goal? Use that to clarify the next mandate.

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Notes and exercises by Awesome CTO. The original work belongs to John Cutler.

Work through the bigger question.

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