What to look for
- 01
Explain how the proposed metric reflects value experienced by customers.
- 02
Discuss how teams can influence the metric without making it easier to game.
Keep in mind
A framework advocated by an analytics vendor. One headline measure cannot replace guardrails or capture every product and stakeholder outcome.
Try this next
Take a current product metric and describe a plausible way it could rise while customer outcomes worsen.
Get the product templateNotes and exercises by Awesome CTO. The original work belongs to Julia Sholtz, Amplitude.