What to look for
- 01
Start with behavior that matters to users rather than a convenient infrastructure metric.
- 02
Treat the objective and error-budget policy as an agreement to refine with experience.
Keep in mind
The example targets and windows illustrate the method. They are not the right values for every product.
Try this next
Draft one user-facing indicator, its measurement boundary, and the action your team will take when its budget is exhausted.
Get the reliability templateNotes and exercises by Awesome CTO. The original work belongs to Google SRE Workbook contributors.
